Job Title: Field Support Technician - (Leeds, £40,000)
An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company.
The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire.
The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support.
The ideal candidate will have a strong technical background in IT.
Responsibilities:Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction
Skills & Experience Required:Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial
If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview.
For further information about the role please contact us.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
